Barista/Sales Clerk

Commander, Navy Installations Command • Cape Canaveral, FL

10d

About The Position

The Navy MWR Starbucks Barista creates the Navy MWR Starbucks Experience by providing legendary customer service, prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The role models and acts in accordance with Navy MWR Starbucks guiding principles and provides superior customer service to patrons.

The position requires applicants to demonstrate relevant experience, education, knowledge, skills, and abilities in their resumes. Candidates must be able to learn quickly, follow oral and written instructions, ask for clarification when needed, work effectively as part of a team, build relationships, and demonstrate strong interpersonal skills. The position has no positive education requirement.

Employment is subject to federal suitability requirements, background investigation, employment verification, identity verification, and other stated conditions. The role requires lifting up to 40 pounds and standing for extended periods. No relocation or Permanent Change of Station payment is authorized.

Requirements

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.
• Ability to lift 40 pounds.
• Ability to stand for long periods.
• Valid state driver's license required to operate motor vehicles.
• Must meet federal employment suitability requirements and successfully complete a background investigation.
• Must successfully pass the E-Verify employment verification check and resolve any discrepancies as a condition of employment.
• Must complete a Personal Identity Verification process requiring two forms of identification from Form I-9; a Social Security Card is required.
• Must participate in the direct deposit pay program.
• Selective Service registration is required for males born after December 31, 1959, unless exempt.
• Must be able to access government facilities with a REAL ID or passport as required from May 7, 2025.
• Must complete an occupational questionnaire and provide a resume that supports and validates the answers.
• Resume must document relevant duties and responsibilities, total hours worked per week, and complete employment details as specified in the announcement.
• May be required to pass pre-employment examinations and complete a probationary period.
• For the specified sensitive position, an Access National Agency Check investigation (ANACI) via SF 86 is required.
• Must submit an OGE-450 Financial Disclosure Statement upon entering the position and annually.
• For positions requiring travel more than twice per year, may be required to obtain and maintain a government-issued travel card in good standing.

Responsibilities

• Act with integrity, honesty, and knowledge in support of the culture, values, and mission of Navy MWR Starbucks.
• Maintain a calm demeanor during high-volume periods and unusual events, helping keep the store operating to standard and setting a positive example for the shift team.
• Anticipate customer and store needs by evaluating the environment and customer cues.
• Communicate relevant information to the manager so the team can respond and maintain a positive working environment during each shift.
• Assist with training new partners by reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and communicating them to the store manager.
• Provide customer-first service, connect with customers, and discover and respond to their needs.
• Follow operational policies and procedures, including food safety, cash handling, and security requirements.
• Maintain a clean and organized workspace so partners can locate resources and products.
• Maintain regular and consistent attendance and punctuality.
• Prepare and serve quality beverages, whole bean, and food products consistently in accordance with recipe and presentation standards.
• Follow health, safety, and sanitation guidelines for products.
• Recognize and reinforce individual and team accomplishments using existing MWR organizational methods.

Benefits

• Comprehensive benefits package including medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and a 401(k) savings plan.
• Annual and sick leave.
• Tuition reimbursement.
• Stability of Federal Civilian Service.
• Quality of Work Life Balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed