Barista in Training

JOE COFFEE•New York, NY

9d•$17 - $17•Onsite

About The Position

Joe Coffee is seeking curious and committed Baristas in Training who want to learn about specialty coffee and develop into certified Joe Coffee baristas. The ideal candidate is eager to learn, motivated to build skills, and passionate about warm, thoughtful customer service. Candidates should be reliable, friendly, comfortable in a fast-paced environment, and collaborative. Baristas in Training support daily cafe operations while developing foundational coffee skills. They provide welcoming customer service, operate the POS system, prepare non-espresso beverages and food items, maintain cleanliness and food safety, restock supplies, and assist with daily procedures. They participate in training and coaching to build coffee knowledge and prepare for barista certification. The role is based in an active cafe environment, with frequent movement and customer interaction. Physical demands may include extended standing or walking, repetitive movements, lifting and carrying supplies, reaching at varied heights, and cleaning. The environment may involve commercial coffee equipment, hot liquids, steam, refrigeration, cleaning products, noise, temperature changes, confined workspaces, and high customer volume. Essential functions may be performed with or without reasonable accommodation. Joe Coffee Company operates 23 cafes across New York and a roastery in Long Island City. Founded in 2003, the company emphasizes coffee quality, hospitality, education, employee development, and an inclusive workplace.

Requirements

Genuine interest in learning about specialty coffee and developing barista skills.
Commitment to hospitality and creating welcoming, inclusive guest experiences.
Ability to work effectively and collaboratively in a fast-paced environment.
Reliability, punctuality, and ability to follow established procedures and standards.
Comfort receiving coaching, feedback, and hands-on training.
Ability to communicate effectively and respectfully with customers, coworkers, and leadership.
Availability aligned with the location’s scheduling needs; shifts may include early mornings, evenings, weekends, and holidays.
Ability to safely perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Prior coffee shop, food service, retail, or hospitality experience is desirable but not required.
Prior experience serving guests or working in a customer-facing environment is preferred.

Responsibilities

Deliver welcoming, inclusive, and attentive customer service that reflects Joe Coffee’s hospitality standards.
Operate the POS system accurately, including order entry, cash handling, and payment processing.
Prepare non-espresso beverages and food items according to company recipes and quality standards, including drip coffee, cold brew, tea, matcha, seasonal drinks, and other menu offerings.
Maintain cafe cleanliness, organization, and food safety by following established cleaning, sanitation, and food-handling standards.
Restock products, ingredients, and cafe supplies throughout shifts as needed.
Support opening, closing, and other daily cafe procedures as assigned.
Work collaboratively with team members to maintain an efficient, supportive, and welcoming cafe environment.
Participate in training, coaching, and feedback to build coffee knowledge and technical skills and prepare for full barista certification.
Follow Joe Coffee policies, procedures, recipes, safety practices, and quality standards.

Benefits

Medical, dental, and vision insurance for eligible employees.
Pre-tax commuter benefits for eligible transit and commuting expenses.
Employee Assistance Program providing confidential mental health, legal, financial, and personal support.
401(k) retirement plan with employer match.
Employee referral bonuses, incentives for obtaining required food handler certifications, team-based recognition programs, special events, and company contests.
In-depth, hands-on barista training designed to develop skills and prepare employees for barista certification.
Paid continuing education opportunities.
Mentorship program with one-on-one guidance.
Opportunities to travel and learn about coffee at the source through origin trips.
Community events, including The Joe Show, a holiday celebration, and latte art throwdowns.