BIT (Barista in Training)

JOE COFFEE•New York, NY

2d•$17 - $17

About The Position

Joe Coffee is seeking curious and committed Baristas in Training who want to learn about specialty coffee and develop into certified Joe Coffee baristas. The role supports daily cafe operations while building foundational coffee, service, and operational skills. The ideal candidate is eager to learn, reliable, friendly, collaborative, comfortable in a fast-paced environment, and committed to warm, thoughtful, inclusive customer service. Baristas in Training work in an active cafe environment, serving customers, preparing beverages and food, cleaning, and restocking. The role involves frequent movement and physical tasks, including standing for extended periods, bending, reaching, repetitive motions, handling cafe supplies, and occasionally moving items weighing up to approximately 50 pounds. Employees may work around commercial coffee equipment, hot liquids, steam, refrigeration, cleaning products, elevated noise, temperature changes, confined workspaces, and high customer volume. Reasonable accommodations may be available to support employees in performing essential job functions. This is a part-time position at the Lower Westside location in New York, NY, paying $17 per hour plus tips. Cafe shifts generally fall between 6:00 a.m. and 7:30 p.m., Monday through Sunday, depending on location. Scheduling availability may need to include early mornings, evenings, weekends, and holidays, in line with the cafe’s needs.

Requirements

Genuine interest in learning about specialty coffee and developing barista skills.
Commitment to hospitality and creating welcoming, inclusive guest experiences.
Ability to work effectively and collaboratively in a fast-paced environment.
Reliability and punctuality, and ability to follow established procedures and standards.
Comfort receiving coaching, feedback, and hands-on training.
Ability to communicate effectively and respectfully with customers, coworkers, and leadership.
Ability to meet the physical demands of the position, with or without reasonable accommodation.
Availability aligned with the cafe's scheduling needs, which may include early mornings, evenings, weekends, and holidays.

Nice To Haves

Prior coffee shop, food service, retail, or hospitality experience is desirable but not required.
Prior experience serving guests or working in a customer-facing environment is preferred.

Responsibilities

Provide welcoming, inclusive, and attentive customer service in line with Joe Coffee’s hospitality standards.
Operate the POS system accurately, including order entry, cash handling, and payment processing.
Prepare non-espresso beverages and food according to company recipes and quality standards, including drip coffee, cold brew, tea, matcha, seasonal drinks, and other menu items.
Maintain cafe cleanliness, organization, and food safety by following cleaning, sanitation, and food-handling standards.
Restock products, ingredients, and cafe supplies throughout shifts as needed.
Support opening, closing, and other daily cafe procedures as assigned.
Collaborate with team members to maintain an efficient, supportive, and welcoming cafe environment.
Participate in training, coaching, and feedback to develop coffee knowledge and technical skills and prepare for barista certification.
Follow Joe Coffee policies, procedures, recipes, safety practices, and quality standards.
Perform cleaning and sanitation tasks such as sweeping, mopping, wiping surfaces, washing dishes, handling waste, and maintaining cafe equipment.

Benefits

Medical, dental, and vision insurance for eligible employees.
Pre-tax commuter benefits.
Employee Assistance Program providing confidential mental health, legal, financial, and personal support.
401(k) retirement plan with employer match.
Employee referral bonuses.
Incentives for obtaining required food handler certifications.
Team-based recognition programs.
Special events and company contests.
Hands-on barista training designed to prepare employees for barista certification.
Paid continuing education opportunities.
Mentorship program.
Opportunities to travel and learn about coffee at the source through origin trips.
Community events, including the Joe Show, holiday celebration, and latte art throwdowns.