BIT (Barista in Training) - USQ

JOE COFFEE•New York, NY

3d•$17 - $17•Onsite

About The Position

Joe Coffee is seeking curious and committed Baristas in Training who want to learn about specialty coffee and develop into certified Joe Coffee baristas. The role supports daily café operations while building foundational coffee and customer-service skills. Candidates should be eager to learn, reliable, friendly, and comfortable working in a fast-paced, collaborative environment. Compensation is $17 per hour plus tips. Baristas in Training provide welcoming, inclusive, and attentive customer service; operate the POS system; prepare non-espresso beverages and food; and help maintain café cleanliness, organization, and food safety. They restock supplies, assist with opening and closing procedures, work collaboratively with the team, and participate in training and coaching to prepare for barista certification. The position is based in an active café environment and involves standing or moving for extended periods, frequent bending, reaching, walking, and repetitive motions, handling café equipment and supplies, and performing cleaning and sanitation duties. Employees may occasionally lift or move items weighing up to approximately 50 pounds, independently or with assistance. The environment may include hot liquids, steam, refrigeration equipment, cleaning products, elevated noise, temperature changes, confined workspaces, and high customer volume. Essential duties must be performed safely, with or without reasonable accommodation. Shifts generally fall between 6:00 a.m. and 7:30 p.m., Monday through Sunday, depending on café location. Availability may need to include early mornings, evenings, weekends, and holidays to meet location scheduling needs.

Requirements

Genuine interest in learning about specialty coffee and developing barista skills.
Commitment to hospitality and creating welcoming, inclusive guest experiences.
Ability to work effectively and collaboratively in a fast-paced environment.
Reliability, punctuality, and ability to follow established procedures and standards.
Comfort receiving coaching, feedback, and hands-on training.
Ability to communicate effectively and respectfully with customers, coworkers, and leadership.
Availability aligned with the café location’s scheduling needs, which may include early mornings, evenings, weekends, and holidays.

Nice To Haves

Prior coffee shop, food service, retail, or hospitality experience is desirable but not required.
Prior experience serving guests or working in a customer-facing environment is preferred.

Responsibilities

Deliver welcoming, inclusive, and attentive customer service that reflects Joe Coffee’s hospitality standards.
Operate the POS system accurately, including order entry, cash handling, and payment processing.
Prepare non-espresso beverages and food items according to company recipes and quality standards, including drip coffee, cold brew, tea, matcha, seasonal drinks, and other menu offerings.
Maintain café cleanliness and organization and follow established cleaning, sanitation, and food-handling standards.
Restock products, ingredients, and café supplies throughout the shift as needed.
Support opening, closing, and other daily café procedures as assigned.
Collaborate with team members to maintain an efficient, supportive, and welcoming café environment.
Participate in training, coaching, and feedback to build coffee knowledge and technical skills in preparation for full barista certification.
Follow Joe Coffee policies, procedures, recipes, safety practices, and quality standards.

Benefits

Medical, dental, and vision insurance available to eligible employees.
Pre-tax commuter benefits.
Employee Assistance Program providing confidential mental health, legal, financial, and personal support.
401(k) retirement plan with employer match.
Employee referral bonuses.
Incentives for obtaining required food handler certifications.
Team-based recognition programs.
Special events and company contests.
Hands-on barista training designed to develop skills and prepare employees for certification.
Paid continuing education opportunities.
Mentorship program.
Opportunities to travel and learn about coffee at the source through origin trips.
Community-building events, including the Joe Show, holiday celebration, and latte art throwdowns.