Manager in Training

Circle K Stores•Cathedral City, CA

About The Position

The Manager in Training performs store management duties, including leading and supervising employees, maintaining customer service and site standards, managing operations, and overseeing financial performance. The role requires working with minimal direction and supervision and serving as an effective manager, supervisor, and leader. Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically based on business needs.

Requirements

High school diploma or GED preferred.
Experience in retail sales preferred.
Ability to perform the essential duties and work in the conditions described in the job description.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the necessary skills, for tasks including report analysis, inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, train, supervise, and manage employees to support excellent customer service and meet Company standards.
Assign tasks and maintain a clean, adequately stocked, organized, and well-kept site.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers; resolve customer complaints promptly and professionally; and support a safe, positive image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees on customer service, site image, marketing execution, and safety procedures, and promote safety awareness.
Ensure employees receive timely communications and hold periodic ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives; maintain site files and manuals.
Ensure required reports are completed accurately and on time, merchandise is stocked and attractively displayed and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines, understand and manage merchandise margins, safeguard and account for money received and disbursed, and perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.