Assistant in Training

The Buckle, Inc.•North Platte, NE

22h•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational duties assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the Store Manager is absent. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The role centers on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. Responsibilities include providing attentive service, meeting sales goals, coaching and training Teammates, maintaining visual and operational standards, supporting staffing and scheduling, and helping ensure the store is clean, organized, secure, and shoppable. The position assists the Store Manager in supervising the store and may require travel to cover other stores within the District based on business needs. The position is performed in a retail store setting, where the noise level is usually moderate. The job regularly involves standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating. It occasionally involves sitting and requires the ability to lift and maneuver up to 50 pounds throughout the store and backroom. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating.
Ability to execute and teach point-of-sale procedures, follow store policies and Loss Prevention practices, and use store tools and checklists.
Ability to communicate effectively, give and receive feedback, coach and motivate Teammates, and maintain professional relationships.
Ability to handle challenging situations, solve problems, overcome objections, and maintain a positive attitude.
Ability to understand and apply the company’s Code of Ethics, policies, procedures, handbooks, and Commitment to Success.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, recommend merchandise, anticipate Guest needs, and build lasting Guest relationships.
Meet personal sales-per-hour, average-sales, total-net-sales, and other sales and Guest-loyalty goals; plan sales goals with the Store Manager and take ownership of store sales performance.
Demonstrate merchandise and share product knowledge, sales education, current promotions, payment and exchange policies, and security practices.
Use the Sales Presentation Guide (SPG), inventory tools, advanced product search, and iPad apps to support sales and expand Guest selections.
Recruit, train, coach, motivate, and develop Teammates; assist with staffing, interviews, onboarding, training needs, and leadership development.
Promote a positive floor culture, demonstrate dress and service standards, delegate tasks, and help Teammates meet accountability, Loss Prevention, and sales-presentation standards.
Partner with the Store Manager to select and implement education focuses, execute sales segments, and track department actions and results.
Lead and maintain visual merchandising standards, assign and oversee zones and projects, manage freight-to-floor presentation, and communicate merchandising recommendations to the Store Manager.
Maintain visual standards on the sales floor and in the backroom and ensure merchandise is appropriately displayed and the sales floor is sized and shoppable.
Complete opening and closing checklists; execute and teach point-of-sale procedures and store tools; handle markdowns, pulls, freight, recalls, and vendor returns.
Maintain a clean, organized, and secure store; follow Loss Prevention guidelines, recognize security risks, and handle emergencies in the Store Manager’s absence.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and work a flexible schedule based on store and business needs.
Communicate policy violations and Teammate or Guest concerns to the appropriate store, district, or Human Resources contacts in a timely and confidential manner.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; maintain adequate supplies and communicate with Corporate Office departments.
Assist the Store Manager in supervising the store, support leadership, promote personal and store growth, and travel to cover other District stores when business needs require.
Perform other duties and special projects as assigned.