Assistant in Training

Buckle•Park City, UT

10d•Onsite

About The Position

The Assistant in Training (AIT) helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The position shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The position focuses on delivering knowledgeable, engaging Guest service, meeting individual and store sales goals, developing Teammates, maintaining visual merchandising standards, and carrying out store operations. It also assists with staffing, planning, training, inventory and freight tasks, store security, and effective communication with store and corporate teams. The role assists the Store Manager in supervising and may travel to or cover other stores within the District based on business needs. This job is performed in a retail store setting, where the noise level is usually moderate. The role regularly involves standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing. It occasionally involves sitting and requires the ability to lift and maneuver 50 pounds throughout the store and backroom. Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Greet Guests warmly and provide engaging, knowledgeable service throughout the store, including the front area, sales floor, fitting rooms, and register.
Recommend and locate merchandise based on Guest needs, suggest additional items, create wardrobing experiences, and demonstrate product knowledge and sales education.
Maintain knowledge of current promotions, payment, exchange, return, and security procedures; use the Sales Presentation Guide (SPG) and pursue personal sales and store business-builder goals.
Build Guest relationships and client-based business, ask and remember Guest names, recognize and communicate Guest levels, and support Guest loyalty and fit appointments.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance, including sales, average sale, business builders, and denim.
Recognize recruiting opportunities, assist the Store Manager with staffing needs, and help recruit, train, coach, motivate, and develop Teammates.
Participate in daily setup, training, impacting, and reviewing; use the Performance Tracker; support accountability, shift orientation, Loss Prevention, and sales-presentation standards.
Help select and implement store education focuses, execute sales segments, maintain contact lists, and train Teammates and leaders using the Leadership playbook and other company resources.
Own and influence product zones, assign projects with learning goals, support all four visual zones, and ensure Teammates follow visual standards, the Visual library, and the Weekly Visual Checklist.
Identify merchandising opportunities, communicate recommendations to the Store Manager, maintain a properly sized sales floor and appropriately displayed freight, and help improve visual results and store performance.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; execute and train others on checklist procedures.
Monitor security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale (POS) procedures.
Handle calls from the Corporate Office, navigate company tools, provide guidance and feedback to non-sales positions, and maintain a clean, organized, shoppable store.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and communicate policy violations and Teammate or Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
Complete new-hire paperwork and tasks promptly and accurately in accordance with Human Resources guidelines and legal policies.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; maintain adequate supplies and provide feedback on merchandise-handling concerns.
Build effective relationships and communication with Corporate Office departments to support store operations.
Handle emergencies in the Store Manager’s absence in accordance with Company guidelines and assist the Store Manager in supervising.
Conduct interviews as needed, support Team development, problem-solve, administer Buckle Commitment to Success, and share knowledge of company tools.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned while fulfilling the company mission through customer service and positive team contribution.