Barista/FOH AM Shift (Full-Time)

Blackstone Consulting, Inc. • Cupertino, CA

3d • Onsite

About The Position

The Barista/FOH is responsible for an espresso bar, maintaining health and safety standards, and ensuring speed, quality, and consistency while providing excellent customer service and guest relations. The employer provides a hands-on barista training program. This position is based on site.

Daily tasks include providing excellent customer service; preparing and serving coffee- and tea-based drinks promptly; keeping counters clean and stocked; cleaning soda machines; brewing coffee for breakfast service and tea for lunch service; answering customer questions; and cutting lemons.

Requirements

• 1–4 years of experience in customer service or high-volume food service; food and beverage experience in a full-service hotel, resort, or multi-restaurant chain may also be relevant.
• Demonstrably high level of customer service.
• Strong listening skills and verbal communication.
• Ability to multitask and work in a fast-paced, high-volume environment.
• Strong time-management and organizational skills.
• Honesty, integrity, and reliability.
• Ability to work independently and as part of a team.
• Flexibility to adjust as the day changes.
• Passion for espresso, with artistry and attention to detail.
• Ability to switch between locations and job duties.
• Approved Food Handler's Card and non-slip shoes prior to the first day of work.
• Basic knowledge of health and safety rules.
• Ability to work with and serve a diverse workforce.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Provide excellent customer service and guest relations.
• Prepare and serve coffee- and tea-based drinks in a timely manner.
• Maintain the espresso bar and uphold health and safety standards.
• Maintain speed, quality, and consistency in service.
• Keep counters clean and stocked.
• Clean soda machines.
• Brew coffee for breakfast service and tea for lunch service.
• Answer customer questions.
• Cut lemons.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED