Barista/Cashier - IGC

CC Holdings Restaurant Management Group•Indianapolis, IN

2d•$13 - $16•Onsite

About The Position

CC Holdings is hiring full-time and part-time Baristas/Cashiers for its IGC Coffee Zon Cafes at the Indiana Government Center. The position prepares and serves hot and cold beverages, including coffee, espresso, tea, and smoothies, and provides guest service by explaining menu items, making recommendations, suggesting special items, and taking orders. Cashier duties include processing cash, debit, and credit card transactions through a point-of-sale system, balancing the cash drawer, making change, and recording purchases. The role requires working in a fast-paced café environment while maintaining service, sanitation, and presentation standards and supporting the café team. Shifts are available Monday through Friday, with listed schedules of 6:30 a.m.–4:30 p.m. or 6:30 a.m.–2:30 p.m.; shifts vary. Cafes are closed weekends and holidays. Starting pay is up to $16.00 per hour plus tips.

Requirements

Arrive in proper uniform and adhere to grooming standards.
Demonstrate customer service, hospitality, respect, and kindness toward customers and team members.
Communicate effectively, listen well, and organize tasks to provide timely and accurate service.
Follow café guidelines and safety, sanitation, organizational, and cash-handling procedures.
Understand how to properly use and maintain station equipment.
Be able to adapt to changes and assist with other tasks when asked.
Be able to perform essential job functions, with or without reasonable accommodation; these may include standing and walking for extended periods, moving around work areas, handling food, operating restaurant equipment, and lifting, carrying, pushing, or pulling items consistent with the role.

Nice To Haves

Prior barista, cashier, or customer service representative experience is preferred but not required.

Responsibilities

Prepare and serve beverages according to café directions, portion controls, presentation standards, and sanitation requirements.
Set up, restock, clean, and maintain the assigned station and its equipment.
Greet customers, take and enter orders, provide menu guidance and recommendations, and deliver fast, hospitable service.
Suggestively sell products and inform customers about products, promotions, and other services.
Merchandise products, check their quality and presentation, and restock them.
Process cash, debit, and credit card transactions; follow cash-handling procedures; record orders accurately; give change; and count the cash drawer.
Work collaboratively with café team members and assist with customer service and other tasks as needed.
Model hospitality and support on-the-job training for new barista/cashiers.
Thank customers and invite them to return.