Barback (Full-Time)

Loews Hotels•Philadelphia, PA

6d•Onsite

About The Position

Loews Philadelphia Hotel is seeking a full-time Barback to support beverage service in its hotel bars and event spaces. The role helps ensure bars and service areas are properly stocked, clean, organized, and ready for service. The Barback provides support to bartenders, beverage servers, and captains before, during, and after functions and events, including restocking beverages and supplies, preparing mixers and garnishes, setting up portable bars, and assisting with beverage service and guest needs. The position also supports beverage inventory, storage-room organization, and post-shift and closing duties. The successful candidate provides courteous, professional guest service; follows hotel service, uniform, and grooming standards; and works effectively with guests, management, and colleagues. The role requires regular attendance, participation in training and meetings, and schedule flexibility to meet hotel business needs, including weekends and holidays. Physical duties include standing, stooping, bending, and repeatedly lifting items weighing up to 50 pounds throughout a shift.

Requirements

At least one year of experience as a Barback in a high-volume, upscale hotel or freestanding lounge environment.
High school diploma or equivalent.
Basic knowledge of wine, spirits, and food.
Certification as a Certified Food Service Manager, TIPS, or equivalent.
Ability to speak, read, and write English.
Polite, friendly, and helpful demeanor toward guests, management, and fellow employees.
Exceptional guest-service skills.
Effective leadership, management, organizational, and communication skills.
Ability to stand, stoop, and bend repetitively throughout the shift.
Ability to lift items weighing up to 50 pounds repetitively during an entire shift.
Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

Keep bars in proper working condition and provide supplies before and during functions and events as requested by the Beverage Supervisor and Captain.
Support bartenders and beverage servers by stocking service areas, maintaining supplies, cleaning and stocking glassware, and assisting with beverage service.
Transport food trays to and from the dining room and assist with cleaning public areas.
Participate in monthly beverage and operating-supply inventories and help organize the beverage storeroom.
Inspect and prepare service ware before use.
Assist servers with removing soiled glasses and plates during large parties or periods of heavy volume.
Maintain the cleanliness and sanitary condition of lounge and service areas, and complete post-shift cleanup and side work.
Keep storage areas clean and organized; break down equipment and return stock to storage areas.
Interact with captains to review the day’s events and attend appropriate hotel meetings and training sessions.
Maintain current knowledge of popular alcoholic beverages and cocktail recipes.
Stock portable bars with required mixers, alcoholic beverages, and related supplies; prepare mixers and garnishes as needed.
Set up bar service areas with necessary glassware and supplies before service.
Greet guests professionally, determine their needs, suggestively upsell beverages, and assist in providing quality alcoholic and non-alcoholic beverage service.
Record guest orders accurately and monitor guest consumption to prevent overindulgence and promote safety.
Order replacement beverages and operating supplies as needed, and perform closing duties to secure inventory and supplies.
Notify supervisors promptly and fully about problems or unusual matters of significance.
Maintain current knowledge of hotel information and changes and comply with uniform and grooming standards.
Perform other related duties as assigned or requested by supervisors or managers.
Maintain regular attendance, attend required training sessions and meetings, and work varying schedules as hotel business needs require.