Bar Back

DRIFTWOOD HOSPITALITY MANAGEMENT•Tempe, AZ

5d•Onsite

About The Position

The Bar Back supports bartending staff in delivering exceptional customer service by ensuring the bar area is stocked and clean. The position involves assisting restaurant staff and maintaining cleanliness, supplies, and service standards. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, start times, and weekly hours.

Requirements

Knowledge of state, federal, and corporate liquor regulations, particularly those concerning service to minors and intoxicated guests.
Hold a current Food Handler Card or be in the process of becoming certified.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Basic English-language ability sufficient to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes.
Ability to transport up to 50 pounds through a crowded room continuously throughout a shift.
Ability to lift up to 50 pounds and move or push goods weighing up to 100 pounds on a hand cart or truck.
Ability to stand and walk constantly, and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.

Responsibilities

Quickly clear dirty table settings and prepare tables for resetting.
Promptly reset service ware as prescribed.
Maintain restaurant cleanliness to meet hotel and health department standards.
Keep stations stocked and clean with necessary equipment, including silverware, linen, and condiments.
Serve guests beverages, breads, and butter to begin their dining experience, and replenish items as needed.
Transport dirty tableware from the dining room to the dishwashing area.
Perform assigned general cleaning using standard hotel cleaning products.
Fold napkins and roll silverware throughout the day to maintain adequate supplies.
Stock and maintain service stations before, during, and after each shift.
Assist servers with delivering orders and pre-bussing tables.
Handle unexpected spills and special guest requests to ensure guest satisfaction.
Follow company policies and procedures, safety and security rules, and department fire-prevention and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor or manager.
Maintain a neat, clean, and well-groomed appearance.
Perform related duties as requested and assist other restaurant personnel when needed.