Bar Back

Schulte Hospitality Group • Miami Beach, FL

20d

About The Position

Schulte Hospitality Group is seeking a service-oriented Bar Back/Utility associate to support its food and beverage operation. The role provides courteous, timely service to guests and coworkers; helps maintain bar and service areas; supports bartenders; and ensures food, beverage, safety, sanitation, inventory, and company standards are followed. The associate is expected to communicate effectively with management and coworkers, maintain product and menu knowledge, and contribute to a smooth operation and positive guest experience.

The position requires flexible hours and regular interaction with guests, coworkers, and management. Physical duties include prolonged standing and mobility, bending and reaching, and moving, pushing, pulling, or maneuvering items weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Excellent guest service and communication skills.
• Ability to present oneself professionally, pleasantly, confidently, and with a well-groomed appearance.
• Ability to establish and maintain effective working relationships and work effectively with coworkers, guests, management, and other departments.
• Knowledge and understanding of company and departmental rules, policies, and procedures.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Knowledge of applicable federal, state, and local laws, codes, and regulations, including food and beverage requirements.
• Ability to maintain confidentiality of sensitive information.
• Ability to read, write, and communicate verbally in English.
• Ability to perform basic and intermediate math.
• Ability to work flexible hours.
• Ability to read and follow specialty drink recipes and maintain consistent garnish standards.
• Ability to meet the physical demands of the role, including prolonged standing and mobility, bending, reaching, and moving items weighing up to 50 pounds.
• Serve Safe, alcohol awareness, and any other certificates or licenses as required.

Responsibilities

• Provide prompt, courteous, and exceptional service to guests and coworkers while meeting established food and beverage quality standards.
• Promote good guest relations and respond appropriately to complaints and requests.
• Communicate consistently with management, departmental coworkers, and other departments, including checking out with management at the end of a shift.
• Keep work areas clean, organized, safe, and sanitary, and follow applicable health, safety, sanitation, and food-handling standards.
• Ensure food and beverage outlets comply with applicable federal, state, local, corporate, hotel, and departmental standards and regulations.
• Maintain knowledge of hotel events, outlet details, in-house services, menus, and products.
• Keep service bars organized, stocked, and clean; follow inventory and stocking procedures and maintain par levels for beverages, mixers, garnishes, and supplies.
• Set up and clear bar areas to standard and complete side work, including stocking, cleaning, and organizing service areas.
• Read and follow specialty drink recipes and prepare consistent garnishes according to specifications.
• Monitor supplies and inventory, report low supplies, submit purchase requests as needed, and note deficient or unusable materials for supervisor review.
• Assist bartenders by clearing dishes, refilling beverages, and maintaining the cleanliness and organization of the area.
• Communicate additional guest requests to the appropriate staff member and assist coworkers as needed.
• Ask for age identification from guests who appear to be under 30 and comply with laws and regulations governing alcoholic beverage service.
• Clear tables, remove trash, empty ashtrays, and maintain cleanliness and organization in a timely manner.
• Use sales techniques to upsell and suggest menu items, specials, and beverages; learn and use guest names when possible.
• Maintain the company-issued uniform and a clean, well-groomed appearance in accordance with dress-code standards.
• Move restaurant furniture weighing up to 50 pounds when required and perform related work as requested.

Benefits

• Daily Pay, allowing associates to get paid the day they work.
• Free telemedicine and virtual mental health care access starting on day one.
• Multiple health insurance and life insurance options.
• 401(k) plan with company match.
• Paid parental leave.
• Paid time off for eligible associates in accordance with company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed