Bar Back

Goodfellas Pizzeria•Chattanooga, TN

About The Position

The Bar Back supports bartenders and helps deliver an excellent guest experience at The Wiseguy Lounge, a bourbon bar offering craft cocktails, craft beers, and an extensive bourbon selection. The role includes assisting with cocktail preparation and bourbon service, maintaining a clean and well-stocked bar, preparing garnishes, and helping the bar operate smoothly in a high-volume environment. Bar Backs provide attentive guest service, follow responsible alcohol-service requirements and health and safety procedures, and assist with opening and closing. Late-night and weekend availability is required.

Requirements

  • Strong commitment to providing an excellent experience for every guest.
  • Dependable, hardworking, and committed to assisting the team in a fast-paced environment.
  • Ability to remain calm when dealing with unruly and argumentative patrons.
  • Ability to learn cash register software.
  • Must comply with state laws regarding the legal service of alcohol and be of legal drinking age or older.
  • Weekend and late-night availability is required.
  • Advanced bartending skills and abilities.
  • Minimum of one year of related experience.
  • Ability to stand for prolonged periods while preparing drinks.
  • Ability to lift up to 50 pounds using proper techniques to prevent injury.

Nice To Haves

  • Completion of mixology, bar-keeping, or other related training is preferred.

Responsibilities

  • Provide excellent customer service by greeting and thanking guests, engaging with them, and building rapport.
  • Learn regular guests’ names and orders and recommend items from the craft cocktail and bourbon menu to walk-in guests.
  • Assist bartenders with preparing craft cocktails and serving bourbon.
  • Keep the area behind the bar clean and organized, including washing glassware and restocking supplies.
  • Keep the bar stocked, organized, and operating smoothly in a high-volume environment.
  • Prepare fruit and other garnishes before opening.
  • Attractively display glasses and liquor bottles.
  • Serve alcohol responsibly in compliance with state regulations and refuse service when appropriate to intoxicated or disruptive patrons.
  • Follow health and sanitation practices and safety procedures and protocols.
  • Assist with opening and closing the store and monitor guests and safe practices.
  • Work late nights and weekends and ensure the bar is ready for opening and closing.
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