Bar Back

LaCoco's Pizza•Chicago, IL

About The Position

The Bar Back supports bar operations by assisting bartenders, keeping the bar stocked and organized, preparing beverage components, and helping maintain a smooth and welcoming guest experience. The role requires strong organization, communication, multitasking, and service skills, along with the ability to work effectively in a fast-paced environment and perform physically demanding tasks. The Bar Back also follows health, sanitation, safety, alcohol-service, and company procedures.

Requirements

Experience stocking and replenishing bar supplies, including alcohol, glassware, and ice.
Ability to prepare and organize beverage components such as mixes and garnishes.
Flexibility to work different shifts, including nights, weekends, and holidays.
Ability to safely and efficiently transport heavy items such as glass racks and beverage cases.
Comfort with frequent exposure to liquids and proficiency using bar equipment such as knives and blenders.
Excellent communication skills and ability to understand and carry out written and spoken instructions.
Strong multitasking skills and ability to remain composed and efficient in a fast-paced, stressful environment.
Ability to work in confined spaces, lift up to 50 pounds, and stand or walk for extended periods, including around potential tripping hazards.

Responsibilities

Assist in enhancing the guest experience by anticipating needs and maintaining high service standards in the bar area.
Welcome and interact with guests in a friendly and sincere manner.
Handle difficult guest situations tactfully and patiently to support guest satisfaction.
Safely change beer kegs, CO2 tanks, and soda dispensers.
Wash and sanitize glassware in accordance with health and sanitation standards.
Maintain accurate records of bar inventory and security, ensuring items are accounted for.
Identify signs of guest intoxication, manage service levels responsibly, and consult management about concerns.
Answer questions about the menu and bar offerings knowledgeably.
Follow service procedures and special dietary and allergy-related procedures.
Comply with health and safety guidelines, complete required training such as alcohol awareness, and follow company policies in the Employee Handbook.
Collaborate with the bar team and other staff to foster a positive working environment.
Perform additional duties as assigned to support efficient bar operations.
Stock and replenish bar supplies, including alcohol, glassware, and ice.
Prepare and organize mixes, garnishes, and other beverage components.