Bar Back / Support staff

Repeal Bourbon and Burgers•Virginia Beach, VA

4d•Onsite

About The Position

The Bar Back supports bar operations by assisting bartenders, keeping the bar stocked and organized, and helping ensure a smooth, high-quality guest experience. The role involves replenishing supplies, preparing beverage components, maintaining clean and sanitized glassware, and safely handling kegs, CO2 tanks, soda dispensers, and other supplies. Bar Backs interact with guests, respond to questions about menu and bar offerings, and help manage guest concerns, including signs of intoxication, in coordination with management. The position requires working effectively in a fast-paced environment and following service, dietary, allergy, health, safety, alcohol-awareness, and company procedures. Moliar Hospitality Group is a locally owned food and beverage organization that operates four establishments. Its stated focus is enriching the lives of guests, employees, and owners through quality food and beverages, customer service, sales growth, cost management, and treating employees like family. The position is at Repeal Bourbon and Burgers at the Virginia Beach Oceanfront.

Requirements

Experience stocking and replenishing bar supplies, including alcohol, glassware, and ice.
Ability to prepare and organize beverage components such as mixes and garnishes.
Flexibility to work different shifts, including nights, weekends, and holidays.
Ability to safely and efficiently transport heavy items such as glass racks and beverage cases.
Comfort with frequent exposure to various liquids and proficiency using bar equipment such as knives and blenders.
Strong communication skills and ability to understand and carry out written and spoken instructions.
Strong multitasking skills and ability to remain composed and efficient in a fast-paced, stressful environment.
Physical ability to work in confined spaces, lift up to 50 pounds, stand or walk for extended periods, and navigate potential tripping hazards.

Responsibilities

Support bartenders and maintain a well-stocked, organized bar.
Anticipate guest needs and help maintain a high level of service in the bar area.
Welcome and interact with guests in a friendly and sincere manner.
Handle difficult guest situations with tact and patience to support guest satisfaction.
Safely change beer kegs, CO2 tanks, and soda dispensers.
Wash and sanitize glassware in accordance with health and sanitation standards.
Maintain accurate bar inventory and security records and account for bar items.
Identify signs of guest intoxication, manage service levels responsibly, and consult management about concerns.
Answer questions about the menu and bar offerings.
Follow operational steps of service and special dietary and allergy-related procedures.
Follow health and safety guidelines, complete required training such as alcohol awareness, and comply with company policies in the Employee Handbook.
Collaborate with the bar team and other staff to foster a positive working environment.
Perform additional duties as assigned to support efficient bar operations.