Bar Attendant, Bourbon Steak

Marriott•Charlotte, NC
•Onsite

About The Position

The Bar Attendant at Bourbon Steak supports exceptional guest experiences by maintaining guest-ready bar and dining areas and providing attentive, personalized service. Bourbon Steak is a modern American steakhouse known for culinary craftsmanship, premium cuts of beef, fresh seafood, signature hospitality, and a warm, approachable atmosphere. The role involves preparing, stocking, and maintaining bar and service areas; keeping workstations, tables, equipment, and service tools clean and organized; promptly clearing used service items; and working with supervisors and colleagues to support smooth shift transitions and consistent service. The attendant is expected to communicate effectively, follow company and safety procedures, report hazards and maintenance concerns, and participate in required training. The position requires extended periods of standing, sitting, or walking; handling and placing objects weighing up to 50 pounds without assistance; fine motor coordination; and moving over uneven or slippery surfaces and on stairs or service ramps. A high school diploma or GED is preferred. No related work experience or supervisory experience is expected, and no license or certification is required.

Requirements

  • Communicate effectively with guests and colleagues.
  • Maintain an organized, polished, and welcoming work environment that reflects brand standards.
  • Follow company, safety, sanitation, and security policies and procedures.
  • Read and visually verify information in a variety of formats, including small print.
  • Stand, sit, or walk for extended periods or an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces and up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Execute opening and closing procedures to prepare service areas for operations.
  • Set up, stock, and maintain bar and service areas throughout the shift.
  • Monitor and replenish ice, glassware, paper products, and other essential supplies.
  • Maintain the cleanliness, organization, and presentation of bars, workstations, tables, equipment, and service tools, following set-up guidelines.
  • Promptly remove used glassware, dishes, and service items to maintain a polished, guest-ready environment.
  • Partner with supervisors and team members to support smooth shift transitions and consistent service.
  • Perform other reasonable job duties as requested by a supervisor.
  • Communicate effectively with guests and colleagues to support a seamless dining experience.
  • Foster a collaborative, team-oriented culture and positive working relationships.
  • Follow company, safety, sanitation, and security policies and procedures.
  • Promptly report maintenance concerns, accidents, injuries, and unsafe conditions.
  • Participate in required training and uphold established operational standards.
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