Banquets Administrative Assistant

Kalahari Resorts & Conventions • Woodford, VA

7d

About The Position

Kalahari Resorts & Conventions is seeking a Banquets Administrative Assistant to serve as a first point of contact for Banquets associates, clients, and internal partners while supporting daily administrative operations, event documentation, scheduling, and payroll support. The role supports Banquet Management with event planning and helps ensure event spaces are arranged according to specifications to provide a welcoming, seamless guest experience.

The position requires professional communication, strong organization, and the ability to prioritize in a fast-paced environment. Work hours vary based on business needs and may include evenings, weekends, and holidays. Prior experience in hospitality, banquets, or administrative support is helpful but not required.

Requirements

• Ability to communicate professionally, both verbally and in writing.
• Ability to prioritize needs in a fast-paced environment.
• Ability to maintain an organized office.
• Ability to type, file, use a computer, communicate by telephone and email, and operate basic office equipment.

Nice To Haves

• Prior experience in hospitality, banquets, or administrative support.
• Bilingual skills.

Responsibilities

• Respond to incoming calls, emails, and radio communications for the Banquets department and route messages to appropriate recipients.
• Prepare, organize, and maintain event files, including Banquet Event Orders, resumes, food labels, diagrams, timelines, menus, and service notes.
• Maintain document version control and distribute event documents on time.
• Support Banquet Management with event planning tasks, including room setup details, linen and equipment needs, signage requests, and special arrangements.
• Assist with staff scheduling by tracking availability, posting schedules, communicating changes, and maintaining call-out and attendance documentation in accordance with policy.
• Assist with post-event documentation, including consumption sheets, checklists, incident notes, lost-and-found routing, and billing support documentation, as requested.
• Perform other duties as requested by management.

Benefits

• Career growth opportunities with promotion from within.
• 401(k) matching, paid time off, and holiday compensation.
• Health, dental, and vision coverage for full-time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed