Banquets Administrative Assistant

Kalahari Resorts & Conventions•Woodford, VA
•$18 - $23

About The Position

Kalahari Resorts & Conventions is seeking a Banquets Administrative Assistant to serve as the first point of contact for Banquets associates, clients, and internal partners. The role supports daily administrative operations, coordinates event documentation, and assists with scheduling and payroll support. The assistant supports Banquet Management with event-planning tasks and helps ensure event spaces are arranged according to specifications to create a welcoming, seamless experience for guests. The position pays $18–$23 per hour. Work hours vary based on business needs and may include evenings, weekends, and holidays.

Requirements

  • Must be able to communicate professionally, both in writing and verbally, and prioritize needs in a fast-paced environment.
  • Ability to maintain an organized office and perform tasks such as typing, filing, using a computer, communicating by telephone and email, and operating basic office equipment.

Nice To Haves

  • Prior experience in hospitality, banquets, or administrative support is helpful but not required.
  • Bilingual skills are preferred but not required.

Responsibilities

  • Respond to incoming calls, emails, and radio communications for the Banquets department and route messages to appropriate recipients.
  • Prepare, organize, and maintain event files, including Banquet Event Orders (BEOs), resumes, food labels, diagrams, timelines, menus, and service notes; ensure version control and timely distribution.
  • Support Banquet Management with event-planning tasks, including room set-up details, linen and equipment needs, signage requests, and special arrangements.
  • Assist with staff scheduling by tracking availability, posting schedules, communicating changes, and maintaining call-out and attendance documentation in accordance with policy.
  • Assist with post-event documentation, including consumption sheets, checklists, incident notes, lost-and-found routing, and billing support documentation, as requested.
  • Perform other duties as requested by management.

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching
  • Paid time off
  • Holiday compensation
  • Health coverage for full-time associates
  • Dental coverage for full-time associates
  • Vision coverage for full-time associates
  • Employee appreciation events
  • Discounts and perks at all resorts
  • Education assistance programs
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