Banquets Administrative Assistant

Four Seasons Hotels and Resorts•Los Angeles, CA

About The Position

The Banquets Administrative Assistant provides administrative and operational support to the Banquets department at Four Seasons Hotel Los Angeles at Beverly Hills. The role supports event preparation and execution through correspondence, purchase orders, buffet labels, BEO distribution, staffing assignments and schedules, forecast calendars, payroll-related tasks, reports, and training records. The assistant also maintains office supplies and files, updates policy manuals, assists the Banquets Director, and provides professional support to clients and hotel personnel. The position is temporary and part-time, scheduled for 20 hours per week on weekdays and weekends. A flexible schedule is required, including occasional evenings, weekends, and holidays based on business needs and event execution.

Requirements

Excellent written and verbal communication skills and a polished, professional client-facing presence.
Strong organizational and detail-oriented skills, with the ability to manage multiple inquiries, events, deadlines, and follow-ups simultaneously.
Ability to work collaboratively across departments and build strong internal relationships.
Comfort with BEOs and administrative follow-through.
Flexible schedule, including occasional evenings, weekends, and holidays based on business needs and event execution.

Nice To Haves

Prior experience in hospitality, private dining, restaurant events, luxury service, or event coordination.
Creative thinking and ability to develop compelling event concepts and personalized client experiences.
Strong understanding of food and beverage operations, event logistics, and luxury guest expectations.

Responsibilities

Type correspondence and reports, including composing letters and memorandums.
Use Birchstreet for departmental needs, including processing purchase orders.
Handle telephone calls in accordance with Four Seasons Hotels standards.
Create buffet labels.
Organize and file regular BEO distribution.
Create staffing assignments for upcoming events.
Maintain banquets office supplies.
Assist with the banquets schedule by organizing staff availability and entering information into the hotel's scheduling system.
Maintain files.
Update and maintain corporate and hotel policy manuals as directed.
Respond properly to hotel emergencies and safety situations.
Perform other tasks and projects as assigned by hotel management and staff.
Maintain confidentiality regarding the Hotel, Home Office, owners, and related matters.
Learn and use various personal-computer programs.
Maintain a cordial and professional office environment with visitors and coworkers.
Use telephone, computer, and other equipment for Hotel business only, and refrain from seeking personal gain or soliciting services or products as a Hotel representative.
Assist the Banquets Director with miscellaneous administrative tasks.
Follow proper payroll procedures.
Create monthly forecast calendars and update the hotel on banquet events.
Type proficiently to ensure accurate, timely work.
Coordinate staffing replacements and assist with scheduling.
Maintain a friendly, caring, and helpful attitude with clients and hotel personnel.
Assist in preparing reports required by the Director of Banquets.
Keep informed about daily hotel activities.
Participate in scheduled meetings as requested.
Review employee timecards for accuracy and maintain weekly service charge reports.
Track trainings.