Banquet Server
About The Position
The Banquet Server provides food and beverage service during hotel-hosted events, including weddings, conferences, and corporate meetings. The role ensures guests receive attentive service while maintaining banquet standards and cleanliness throughout each event. The position is based at Doubletree Williamsburg in Williamsburg, Virginia, and reports to the Banquet Captain or Banquet Manager. This is a fast-paced, team-oriented role involving frequent movement, lifting, and guest interaction. Events may require long shifts, including late-night breakdowns, and the work environment may include hot trays, cleaning chemicals, and loud environments. The listed shift is morning, 7 a.m. to 3 p.m.; the posting also states that flexible hours, including evenings, weekends, and holidays, may be required.
Requirements
- Excellent communication and guest service skills.
- Professional appearance and demeanor.
- Ability to lift up to 30 lbs and stand or walk for extended periods.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic knowledge of food and beverage service techniques.
- Ability to follow directions and work as part of a team.
Nice To Haves
- Previous banquet or restaurant serving experience.
- TIPS or alcohol service certification, depending on location requirements.
Responsibilities
- Greet guests in a professional and friendly manner.
- Set up banquet rooms and tables according to banquet event orders (BEOs).
- Serve food and beverages during events in a timely, courteous, and efficient manner.
- Clear tables, remove service items, and reset rooms as needed throughout events.
- Maintain cleanliness and organization of all service areas.
- Assist with the setup and breakdown of buffets, food stations, and bar areas.
- Communicate with the kitchen and banquet team to support smooth service flow.
- Follow food safety and sanitation guidelines.
- Handle hotel equipment properly and report maintenance issues.
- Respond promptly and professionally to guest needs and requests.
- Work collaboratively with the Banquet Captain and other servers to execute event plans.
Benefits
- Opportunities for growth and advancement across a portfolio of over 70 hotels.
- Opportunities for advancement, including promotion from within.
- Cash rewards for employee referrals; see the general manager for details.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
