Banquet Server

Pacific Palms Resort•City of Industry, CA

About The Position

The Banquet Server ensures that food and beverage service for Resort banquet functions is delivered on time and at a high service level. This is a part-time position paying $16.90 per hour plus service charge. The server attends to guests during functions, maintains tables, supports room setup and breakdown, and works productively with other banquet staff to meet service standards.

Requirements

Prior banquet-serving experience.
TIPS Alcohol Certification.
Food Handlers Certification.
High school diploma or equivalent GED.
Excellent customer service practices.
Adherence to departmental and property standards and procedures.
Ability to work efficiently and effectively as a team member and communicate and cooperate with banquet and property staff.

Responsibilities

Perform banquet side work as designated by the Banquet Captain.
Efficiently and properly perform all service standards.
Attend to guests' needs during functions and related duties.
Report housekeeping or banquet-equipment repair needs to the Banquet Manager.
Follow liquor liability laws.
Attend designated pre-meal meetings.
Maintain tables during service.
Ensure all bar and bar setups are ready 15 minutes before the scheduled event start time.
Keep count of guests served.
Work productively with other Banquet Servers and Captains to maintain guest service quality.
Assist with room setup and breakdown as requested.
Maintain a team mentality to ensure service standards are met.
Respond to reasonable requests from management.