Banquet Server

Invited • Northridge, CA

11d

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, aiming to provide a high-quality experience that reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works collaboratively with the banquet team to support smooth, professional event service.

The position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager. Employees may also be assigned additional tasks to support club operations.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Sufficient visual acuity and ability to talk and hear effectively.
• Availability to work additional hours, including weekends and/or holidays, as required to meet position deadlines.

Nice To Haves

• High school diploma or equivalent.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Previous Food and Beverage service experience, especially in a banquet or event setting.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Uphold service training standards and provide exceptional service throughout events.
• Execute food and beverage orders with attentiveness and responsiveness.
• Maintain knowledge of menus, special event features, and dietary accommodations.
• Greet members and guests warmly and help them feel welcomed and valued.
• Foster a positive atmosphere through effective communication and proactive service.
• Address member and guest complaints promptly using service recovery techniques.
• Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
• Complete daily side work, including stocking supplies and cleaning work areas.
• Support event setup and breakdown, including table arrangements and décor, as needed.
• Assist others and take on additional tasks as assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
• Maintain required certifications relevant to the role and pursue personal and professional growth.
• Address and resolve challenges using available resources, including working with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided to part-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed