Banquet Server

ClubCorp•Marvin, NC

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, ensuring that interactions reflect Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works collaboratively with the banquet team to provide a smooth, high-quality event experience. The position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager.

Nice To Haves

High school diploma or equivalent.
Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
Previous Food and Beverage service experience, especially in a banquet or event setting.
Completion of Invited’s F&B Service Training program.
Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.

Responsibilities

Uphold service training standards and provide exceptional service throughout events.
Execute food and beverage orders with attentiveness and responsiveness.
Maintain knowledge of menus, special event features, and dietary accommodations.
Greet members and guests warmly and help them feel welcomed and valued.
Foster a positive atmosphere through effective communication and proactive service.
Address member and guest complaints promptly using service recovery techniques.
Prepare and set up banquet areas so they are organized, clean, and ready for service.
Complete daily side work, including stocking supplies and cleaning work areas.
Support event setup and breakdown, including table arrangements and décor, as needed.
Assist others as needed and take on additional tasks assigned by management.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and comply with safety guidelines.
Pursue personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.