Banquet Server
About The Position
The Banquet Server is responsible for providing a friendly, cheerful, and courteous demeanor while delivering personalized service to guests. This role involves assisting with meal setup, setting tables, completing side work, professionally serving food and beverages, and ensuring guest satisfaction. The server must adhere to food safety requirements, maintain cleanliness of banquet facilities, and report any issues to the housekeeping supervisor. Collaboration with other team members and departments is essential to contribute to the overall performance of the department, restaurant, and hotel. The position aims to deliver DKN’s "Home Away From Home" experience.
Requirements
- Ability to communicate in English with guests, management and fellow team members to their understanding.
- Ability to provide legible written communications.
- Ability to compute basic mathematical calculations.
- Ability to prioritize, organize and make good judgments.
- Dependable.
- Prolonged walking and standing.
- Repetitive bending, stooping, reaching, twisting, lifting and carrying.
- Reaching above, at and below shoulder level.
- Lifting and carrying unassisted up to 30 lbs. of bulk goods.
- Exposure to cleaning agents.
- Must be aware of the importance of safety and security.
- Endeavor to be conscious of safety and security at all times.
- Living the DKN Values’ behaviors
- Friendly and courteous to guests and fellow team members at all times.
Nice To Haves
- Minimum of one (1) year or related experience preferred.
Responsibilities
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
- Communicate effectively with guests and fellow team members.
- Assist with meal setup and set or pre-set tables in banquet room as assigned.
- Complete all side-work (filling condiment containers, rolling silverware, stocking stations).
- Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
- Adhere to food safety requirements.
- Assist with maintaining cleanliness of banquet facilities to Pacifica Hotel Company standards and all health codes at all times.
- Report any missing/found articles or any equipment/property damage to the housekeeping supervisor.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
- Perform other duties as assigned, requested or deemed necessary by management.
- Deliver DKN’s "Home Away From Home" experience
- Perform other duties as assigned, requested or deemed necessary by management.
- Management retains the discretion to add or change the duties of the position at any time.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
