Banquet Server

ClubCorp•Austin, TX

27d

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works collaboratively with the banquet team to provide a seamless, professional, and efficient event experience. The position includes taking and fulfilling food and beverage orders, maintaining knowledge of menus and dietary accommodations, preparing banquet areas, completing side work, and helping set up and break down events. The server also follows company and safety policies, attends briefings, maintains a neat uniform, and assists with additional duties as assigned.

Requirements

Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Previous Food and Beverage service experience, especially in a banquet or event setting.
Completion of Invited’s F&B Service Training program.
Excellent communication skills and the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.

Responsibilities

Uphold service training standards and provide exceptional service throughout events.
Execute food and beverage orders with attentiveness and responsiveness.
Maintain knowledge of menus, special event features, and dietary accommodations.
Greet members and guests warmly and help them feel welcomed and valued.
Foster a positive atmosphere through effective communication and proactive service.
Address member and guest complaints promptly using service recovery techniques.
Prepare and set up banquet areas so they are organized, clean, and ready for service.
Complete daily side work, including stocking supplies and cleaning work areas.
Support event setup and breakdown, including table arrangements and décor, as needed.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safety guidelines.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Maintain required certifications relevant to the role.
Address challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.