Banquet Server

Ko-Kwel Casino Resort Coos Bay•North Bend, OR

11d•Onsite

About The Position

At Ko-Kwel Casino Resort, Banquet Servers help bring events to life by creating welcoming and memorable experiences for guests. The role includes setting up tables and décor, serving food and beverages, clearing, and cleanup to help ensure events run smoothly. Servers deliver food using tray service, replenish beverages, check guest satisfaction, and maintain knowledge of food and beverage menus and event timing. They contribute to a safe, clean, and friendly environment, communicate positively with guests and teammates, and support the team wherever needed. The role may involve exposure to secondhand smoke in the casino environment.

Requirements

Must be at least 18 years old.
Must have a GED or high school diploma.
Must obtain a current Food Handler's Card and have a working knowledge of applicable regulations.
Ability to work with minimal supervision.
Ability to follow and provide clear verbal and written instructions.
Ability to communicate clearly and positively with guests and teammates.
Must pass and remain in compliance with Coquille Gaming Commission background check and drug-free workplace policies.
Must be available to work weekends, holidays, and evenings.
Ability to stand for extended periods; frequently walk and use hands to finger, handle, or feel objects, tools, or controls; regularly lift and/or move up to 50 pounds; and occasionally sit.
Ability to stay calm and make sound decisions under pressure, including when dealing with stressful situations or upset people.

Nice To Haves

Prior food service experience is preferred.
Friendly and approachable attitude toward guests and teammates.

Responsibilities

Set up tables and décor for events, and assist with clearing and cleanup.
Serve and deliver food to guests using tray service at all times.
Replenish beverages as necessary and check for guest satisfaction.
Maintain knowledge of food and beverage menus, including event timing.
Help keep the space safe, clean, and friendly for guests and team members; report safety concerns to the Safety Committee.
Champion guest interaction standards and coach banquet team members to deliver warm, polished service in alignment with Executive Chef and departmental guidelines.
Communicate openly and positively with team members and supervisors to support a collaborative environment.
Provide support wherever needed to help keep operations running smoothly.
Perform other duties as assigned.