Banquet Server

HEI Hotels & Resorts•Dallas, TX

13d

About The Position

Assist the Banquet Manager in serving guests during banquet functions to help ensure a positive guest experience. The role includes preparing and resetting banquet rooms, attending pre-event roll call meetings, greeting guests, serving food and beverages according to the Supervisor’s expectations, and checking on guest satisfaction. The server must follow applicable requirements for serving alcoholic beverages and comply with attendance rules. Other job-related duties may be assigned. The Stoneleigh is a renovated 176-room hotel in Uptown Dallas and part of Marriott’s Autograph Collection. Its restaurant, Lions Den, is scheduled to open May 1, 2026. HEI encourages applicants to apply even if they do not meet every qualification and welcomes qualified U.S. military candidates.

Requirements

Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and serviceware.
Ability to understand and apply written product-labeling instructions for safe use of products and processes in the hotel.
Ability to remember, recite, and promote menu items.
Ability to transport up to 30 pounds through a crowded room continuously throughout a shift.
Ability to operate beverage equipment, such as a coffee maker, with or without reasonable accommodation.
Ability to stand for long periods, with or without reasonable accommodation.
Effective verbal and written communication skills, including the ability to adapt communication style to different audiences.
Willingness to assist coworkers and work as a team player, with or without reasonable accommodation.

Nice To Haves

Hotel experience preferred.

Responsibilities

Set up banquet rooms as instructed, including linens, serviceware, and glassware.
Attend roll call meetings before events to learn function details and guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and beverages in the order and manner directed by the Supervisor to maintain consistency throughout the banquet.
Promptly remove dishes as guests finish each course or meal, and clear dishes at the end of the meal or function.
Follow State, Federal, and Corporate requirements for serving alcoholic beverages.
Replenish beverages as needed and check with guests for overall satisfaction.
Reset banquet rooms according to the Supervisor’s specifications after functions.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.
Pitch in and help coworkers with their job duties as needed.