Banquet Server

ASM Global•Tucson, AZ

5d•Onsite

About The Position

Legends Global has an opening for a Banquet Server at the Tucson Convention Center/Arena. The position provides high-quality catering service for banquets, concessions, and events, helping ensure guests have a positive and memorable experience. The role has no supervisory responsibilities. The listed duties may change due to reasonable accommodation or other reasons and are not necessarily the only duties performed.

Requirements

High school diploma or equivalent.
At least one year of work experience in a service-oriented environment.
Knowledge of catering services and terminology.
Employees handling alcohol must be at least 21 years of age.
Ability to follow directions and effectively perform the work.
Pleasant personality, neat appearance, and ability to maintain grooming and dress-code standards.
Ability to speak and understand English well enough to converse with customers, supervisors, and employees.
Positive, customer-service-oriented attitude.
Strong knowledge of sanitary practices.
Strong work ethic that supports urgency and quality in a team environment.
Ability to work with other facility staff and complete multiple tasks.
Attention to detail.
Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Ability to lift and carry up to 40 pounds and to stand, walk, lift, and bend for long periods.

Responsibilities

Greet guests enthusiastically and provide friendly, high-quality service in accordance with company standards.
Serve alcoholic beverages appropriately and consistently with company standards.
Answer guest questions about food, beverages, and facilities accurately and in a friendly manner.
Build relationships with guests and communicate with food and beverage staff to support guest satisfaction.
Identify food orders when ready and deliver items to tables promptly.
Perform side work during non-busy hours and prepare the work area for opening, mid-shift, or closing according to company standards.
Maintain a professional appearance and relationships with coworkers; report to work as scheduled, in uniform, and ready to work.
Follow checklists and standard operating procedures.
Maintain a safe, clean, organized, and stocked work area, including sanitation, organization, and proper food handling.
Maintain knowledge of menus, recipes, and other pertinent information, and continually increase knowledge of food, beverages, products, and services.
Perform other duties as assigned.
Punch in wearing full uniform and ready to work, no earlier than five minutes before the shift.