Banquet Server

Valor Hospitality Partners • Doubletree St. Augustine, FL

23d

About The Position

The Banquet Server interacts with guests and helps ensure they have a positive experience while dining and meeting at the property. The role involves providing friendly, efficient service and remaining attentive to guests’ needs so they feel welcome, comfortable, important, and relaxed. The server reviews event orders, prepares and maintains dining and food-service areas, serves food and beverages, and works with banquet leadership to address special requirements.

Requirements

• High school education or equivalent experience.
• Six months of experience in a hotel or convention-center banquet food-and-beverage services environment.
• Able to read, speak, and understand English.
• Able to lift, push, and carry 20–40 pounds.
• Able to stand continuously for long periods.
• Able to communicate information and hotel services to management, staff, and guests.

Responsibilities

• Check servers’ and house persons’ Banquet Event Orders (BEOs) to ensure information is accurate.
• Review BEOs at the beginning of each shift and confirm the room is set as contracted.
• Know the menu for each function and explain major ingredients and preparation methods for items being served.
• Communicate special needs to the Banquet Captain or Lead Server.
• Set tables, glassware, flatware, and silverware according to dining rules and specifications.
• Greet and serve guests according to food-and-beverage service policies and procedures.
• Keep the assigned station neat and clean while serving guests.
• Maintain the dining experience by delivering items, meeting guest needs, removing courses, replenishing utensils, and refilling glasses.
• Use proper in-room clearing procedures and break down aisle trays, buffets, and other special food-service tables and equipment.
• Assist the Lead Banquet Server with setting up and breaking down buffets, stations, and other special food-service tables and equipment.
• Follow guest-check and money-handling procedures when serving à la carte and beverage orders.
• Complete assigned side work.

Benefits

• Competitive salary
• Daily Pay
• Team Member Hotel Discount Program
• Uniforms provided for most positions
• Health, dental, vision, life insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED