Banquet Server

Hampton Inn & Suites SpeedwaySpeedway, IN
Onsite

About The Position

No matter whether a guest arrives weary from their travels or excited for a vacation, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet Serve you will be part of a team providing exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their visit, creating a customer for life.

Requirements

  • Having a gift for paying attention to the smallest details
  • Having a team-first attitude
  • By driving results
  • A passion for service with a positive, can-do attitude
  • Must be at least 19 years of to serve alcoholic beverages
  • Professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
  • Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
  • Have natural instincts and insight for finding the best solution to unclear situations, issues and problems.
  • Create confidence and trust, while communicating the right message at the right time.
  • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Be direct yet tactful and considerate of the audience.
  • Speak with others using clear and professional language, being direct, yet tactful.
  • Must be available on days, nights, weekends, and holidays.
  • Clean professional appearance.
  • Perform other reasonable job duties as requested by the General Manager.
  • Hotel management experience required
  • Requires standing, walking, and sitting for extended period through shift.
  • Requires the ability to read and visually verify information in a variety of formats (i.e. small print, computer).
  • Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Nice To Haves

  • hospitality degree preferred

Responsibilities

  • The Banquet Captain is responsible for the successful set-up, service, clean-up, and tear down of banquet events.
  • Set tables, buffets, bars, and snack breaks in assigned area correctly and accurately.
  • Professionally serve food and beverages butler-style, table side and from buffets.
  • Monitor tables, buffets, and breaks to keep them clean, stocked and visually appealing.
  • Assist other members of the banquet team to deliver a phenomenal event that exceeds the guest’s expectations.
  • Be an ambassador of the hotel by maintaining a neat and professional appearance.
  • Anticipate guest needs and offer exemplary hospitality. Always exhibit professionalism and friendliness.
  • Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
  • Perform all cleaning, opening, and closing duties as assigned.
  • Perform other duties as assigned.

Benefits

  • Incentives $
  • Employee Referral Program $
  • Paid Time Off
  • Paid Vacation (Full-Time)
  • Merit Increase $
  • 401k with Employer Contribution (Full-Time)
  • Medical, Dental, Vision (Full-Time)
  • Life Insurance (Full-Time)
  • Long-term/Short-term Disability (Full-Time)
  • Accident (Full-Time)
  • Critical Illness (Full-Time)
  • Cross-training Opportunities
  • Hotel Room Discounts
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