Banquet Server

Hampton Inn & Suites Speedway•Speedway, IN

14h•Onsite

About The Position

No matter whether a guest arrives weary from their travels or excited for a vacation, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet Serve you will be part of a team providing exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their visit, creating a customer for life.

Requirements

Having a gift for paying attention to the smallest details
Having a team-first attitude
By driving results
A passion for service with a positive, can-do attitude
Must be at least 19 years of to serve alcoholic beverages
Professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Have natural instincts and insight for finding the best solution to unclear situations, issues and problems.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, being direct, yet tactful.
Must be available on days, nights, weekends, and holidays.
Clean professional appearance.
Perform other reasonable job duties as requested by the General Manager.
Hotel management experience required
Requires standing, walking, and sitting for extended period through shift.
Requires the ability to read and visually verify information in a variety of formats (i.e. small print, computer).
Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Nice To Haves

hospitality degree preferred

Responsibilities

The Banquet Captain is responsible for the successful set-up, service, clean-up, and tear down of banquet events.
Set tables, buffets, bars, and snack breaks in assigned area correctly and accurately.
Professionally serve food and beverages butler-style, table side and from buffets.
Monitor tables, buffets, and breaks to keep them clean, stocked and visually appealing.
Assist other members of the banquet team to deliver a phenomenal event that exceeds the guest’s expectations.
Be an ambassador of the hotel by maintaining a neat and professional appearance.
Anticipate guest needs and offer exemplary hospitality. Always exhibit professionalism and friendliness.
Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
Perform all cleaning, opening, and closing duties as assigned.
Perform other duties as assigned.