On Call Banquet Server

Sage Hospitality Group • Denver, CO

12d

About The Position

Under general supervision, provides prompt and courteous food service to customers. Sets up, serves, and breaks down assigned functions in a safe, accident-free manner. The position starts at $19.57 per hour, plus service charge and tips. Local travel is required only for outside catering functions.

Requirements

• High school education or equivalent.
• At least 3 months of experience in a similar position.
• Basic knowledge of customer service principles, food-service functions, and restaurant and kitchen operations.
• Ability to read records and special requests, follow verbal and written instructions, and communicate verbally and in writing.
• Ability to perform multiple tasks, stay organized, and attend to sound and visual details in crowded, noisy situations.
• Ability to use tact and understanding when handling customer-service problems, including stressful or highly emotional situations.
• Ability to lift and carry trays, dish racks, and glass racks weighing 20–40 pounds; push carts, Queen Marys, hotboxes, and portable bars weighing 50–100 pounds; and balance and carry loaded trays using both hands.
• Ability to bend, kneel, maneuver in narrow areas and between seated guests, and stand continuously during scheduled functions.
• Ability to climb approximately 12 steps; this occurs for about 20% of an 8-hour period.
• No driving is required.
• Ability to work in a physically strenuous environment with prolonged standing, walking, lifting, and carrying; work is primarily indoors, with freezer exposure at temperatures as low as -10 degrees.

Responsibilities

• Read BEOs and understand how to complete event setups.
• Set tables in the assigned area correctly and uniformly.
• Keep the station neat and clean while serving guests according to established policies and procedures.
• Use proper in-room clearing procedures and break down aisle trays, buffets, and other special food-service tables and equipment.
• Assist the Lead Banquet Server with setting up and breaking down buffets and other special food-service tables and equipment.
• Greet and serve guests according to food and beverage service policies and procedures.
• Follow guest-check and money-handling procedures when serving à-la-carte and beverage orders.
• Complete assigned sidework.
• Remain attentive to customers throughout the dining experience and meet or exceed service standards.
• Work flexible shifts that may include mornings, afternoons, evenings, weekends, and holidays.
• Travel locally for outside catering functions when required.

Benefits

• Paid sick time.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Discounts on hotels, restaurants, and other offerings.
• Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.
• Service charge and tips.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED