Banquet Server

Mohegan Sun•Wilkes-Barre, PA

12d

About The Position

The Banquet Server works special events in locations such as the patio, racetrack apron, and banquet facility. The role serves courses from banquet kitchens and service bars, prepares and garnishes dishes, monitors guests’ needs, and performs payment and table-service tasks. It also includes supporting other servers, completing setup and cleanup duties, and promoting superior guest service. Shifts may last up to eight hours or longer if needed.

Requirements

Must be at least 18 years of age.
High school diploma or general education degree (GED), or one month of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Work special events on the patio, racetrack apron, banquet facility, and other locations.
Serve courses from banquet kitchens and service bars; garnish and decorate dishes.
Observe guests to respond to additional requests and determine when meals are complete.
Total bills, present checks, accept payment, and make change.
Ladle soup, make salads, portion desserts, brew coffee, and provide other services as required by the establishment.
Clear and reset counters or tables at the conclusion of each course.
Check acceptable identification for guests who appear to be under 30 and seek to consume or purchase alcoholic beverages; use good judgment when serving alcohol based on knowledge of its effects and legal drinking-age procedures.
Pick up and deliver other servers’ orders from the kitchen and check other tables to provide assistance as needed.
Perform side duties, including rolling silverware, cleaning trays, restocking items, filling ice bins, setting up, cleaning and breaking down server areas, using cleaning compounds, and making coffee.
Promote superior guest service.