Banquet Server at The Oncenter

ASM Global•Syracuse, NY

6d•$19 - $31•Onsite

About The Position

As a Banquet Server at The Oncenter, you will prepare for, serve, maintain, and clear various functions including, but not limited to, buffets, receptions, plated meals, and refreshment breaks while following directives to ensure all expectations of the function are met to the client and guest satisfaction.

Requirements

High School Diploma or GED.
1-2 years of serving experience.
Ability to work and maintain standards in a high-volume, fast-paced environment.
Professional appearance and attitude are essential.
Ability to make professional, independent, and good judgment decisions within proper policy and procedures.
Must be able to be on time for your shift and maintain reliable attendance.
Must take direction well and work well individually and as a team.
Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette.
Must be able to work a flexible schedule to meet service demand levels, including days, nights, weekends, and holidays.
Must be able to walk/stand/sit for long periods of time.
Must have the physical ability to maneuver around the venue, at times walking and/or standing for 8-10 hours or greater, climbing stairs, lifting and carrying 50 lbs+, and frequent bending, reaching, kneeling, squatting.
Ability to exert well-paced mobility to move quickly to the different areas of the facility as demands require.
Ability to work in a noisy, fast-paced environment.

Nice To Haves

ServeSafe & TIPS certification a plus.

Responsibilities

Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as Company policies, practices, and procedures.
Assist in setting up designated rooms.
Demonstrate full knowledge of menus, key ingredients, and preparation methods.
Greet all guests with enthusiasm and friendliness.
Serve and clear assigned station(s) while acting as a team member to assist other servers.
Answer guest questions about food, beverages, and facilities accurately and in a friendly manner.
Complete side-work during non-busy hours.
Maintain a safe, clean, organized, and stocked work area following sanitation standards.
Maintain a professional appearance, and professional relationship with coworkers at all times.
Other duties as assigned.