Banquet Server

Norfolk Yacht & Country Club•Norfolk, VA

About The Position

We are seeking reliable, customer-focused Banquet Servers to join the events team. The role supports weddings, corporate events, galas, and private parties by setting up event spaces, serving food and beverages, and ensuring guest satisfaction throughout events. Banquet Servers may serve plated meals and beverages or manage buffet lines, depending on the event. The position may be part-time, full-time, or on-call.

Requirements

  • Previous banquet, catering, or restaurant experience is preferred but not required.
  • Excellent customer service and communication skills.
  • Ability to lift trays of food, stand for extended periods, and work in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Professional appearance and demeanor.
  • Ability to follow directions and work as part of a team.
  • Ability to lift up to 30 lbs and carry trays with multiple plates or glasses.
  • Ability to stand, walk, and bend for prolonged periods throughout the shift.
  • Ability to work indoors and occasionally outdoors, depending on the venue.

Nice To Haves

  • Food Handler's Permit or Alcohol Server Certification, varying by location.

Responsibilities

  • Set up banquet rooms and tables according to event specifications, including linens, silverware, and centerpieces.
  • Greet guests warmly and respond to their needs promptly and professionally.
  • Serve plated meals and beverages or manage buffet lines, depending on the event.
  • Clear plates, glassware, and other service items throughout the event.
  • Maintain cleanliness and organization of service areas.
  • Communicate with kitchen staff and banquet captains about guest needs.
  • Assist with event breakdown and reset spaces for future events.
  • Follow safety, sanitation, and alcohol service guidelines.
  • Handle guest requests, concerns, and complaints courteously.
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