Banquet Server

ClubCorp•Los Angeles, CA

12d•$9 - $11

About The Position

The Banquet Server delivers exceptional food and beverage service to members and guests during events and banquets, ensuring interactions reflect Invited’s service standards. The role focuses on warm welcomes, magic moments, and fond farewells, and requires providing seamless, high-quality service in the dynamic environment of private events. The server works collaboratively with the banquet team to create a smooth and enjoyable experience for attendees while demonstrating professionalism and efficiency. This position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager. It involves preparing banquet areas, fulfilling food and beverage orders, maintaining knowledge of menus and dietary accommodations, assisting with event setup and breakdown, and completing related side work. Additional duties may be assigned to support club operations.

Requirements

Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Attendance as outlined on the weekly schedule; additional hours, including weekends and/or holidays, are required.

Nice To Haves

High school diploma or equivalent.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Previous Food and Beverage service experience, especially in a banquet or event setting.
Completion of Invited’s F&B Service Training program.
Excellent communication skills, with the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.

Responsibilities

Uphold service training standards and provide exceptional service throughout events.
Execute food and beverage orders with attentiveness and responsiveness.
Maintain knowledge of menus, special event features, and dietary accommodations.
Greet members and guests warmly and help them feel welcomed and valued.
Foster a positive atmosphere through effective communication and proactive service.
Address member and guest complaints promptly using service recovery techniques.
Prepare and set up banquet areas, keeping them organized, clean, and ready for service.
Complete daily side work, including stocking supplies and cleaning work areas.
Support event setup and breakdown, including table arrangements and décor, as needed.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safety practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Maintain required certifications and take initiative in personal and professional growth.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.