Banquet Server-Banquet

Syucan • El Cajon, CA

1d • Onsite

About The Position

The Banquet Server provides food and beverage service to guests at banquet events. The role includes preparing event rooms according to banquet event orders, welcoming guests, delivering and serving food and beverages, coordinating meal adjustments and timing with banquet captains and kitchen staff, and clearing or refilling service items as appropriate. Servers must follow responsible alcohol-service policies, including checking identification when required, monitoring consumption, stopping service at the designated time, and clearing alcoholic containers as specified.

The position also involves recording and balancing shift transactions using the point-of-sale system and cashier documentation, reporting discrepancies, responding to guest requests, sharing current promotional information, and providing friendly, courteous assistance. Banquet areas and equipment must be kept clean, sanitary, stocked, and organized, including cleaning surfaces, breaking down buffets, storing supplies, polishing silverware, folding napkins, and disposing of trash.

Requirements

• County of San Diego Food Handler Card.
• California ABC Responsible Beverage Service Certification.
• Six months of food server experience.
• Must be 21 years of age.
• Ability to interact effectively with team members and guests.
• Ability to communicate effectively in English.
• Ability to maintain professionalism and composure.
• Ability to understand verbal directives and written instructions.
• Ability to accept constructive criticism.
• Ability to stand and walk for up to eight hours at a time.
• Ability to carry a large serving tray and tray jacks.
• Ability to routinely lift and carry 35 pounds.
• Ability to bend, stoop, push, and pull.
• Ability to work in a smoking environment.
• Ability to appear for work on time.

Nice To Haves

• Guest or hospitality service experience.
• Cocktail-serving experience.
• Fine-dining server experience.
• Multilingual ability.

Responsibilities

• Review banquet event orders and ensure rooms, audiovisual equipment, lighting, microphones, sound, and room temperature are set as requested.
• Welcome guests entering the resort and event rooms.
• Promptly deliver and serve food and beverages, coordinate meal adjustments and delivery timing with banquet captains and kitchen staff, remove and deliver food courses, and refill or remove glassware as appropriate.
• Follow responsible alcohol-service policies, including checking identification when required, monitoring consumption, preventing intoxication according to established procedures, stopping service at the designated time, and clearing alcoholic containers as specified.
• Record cash transactions in the point-of-sale system, count currency, log discounts and credit cards, balance the money drawer against the cashier report, and report discrepancies to food services management.
• Respond to guest requests, provide current information about promotional contests and giveaways, offer assistance and product knowledge, and treat guests in a friendly and courteous manner.
• Clean and maintain banquet areas, break down buffets and beverage tables, store equipment and supplies in designated areas, and dispose of trash.
• Keep banquet equipment and supplies clean and stocked by submitting supply requisitions, placing delivered items in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables, and counters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed