Banquet Server ("Mesero/a de Banquetes")

Azul Hospitality•Seattle, WA

1d•$21 - $22•Onsite

About The Position

The Banquet Server is responsible for serving food and drinks to guests during multi-course banquet events, adhering to established service standards. This role also involves assisting with all stages of banquet functions, from initial setup to final breakdown. The position requires a high level of customer service, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to analyze, foresee user needs, and make judgments to ensure proper tools are provided at property level.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledge of table and bar service.
Knowledge of appropriate table settings and service ware.
Ability to describe all menu items and methods of preparation.
High school or equivalent education required.
1 to 3 years of high-volume banquet service experience required.
Must be at least 21 years of age to serve alcohol.
Safe Server Alcohol & Food certification required.

Nice To Haves

Hotel/resort banquet experience preferred.

Responsibilities

Serve guests food and drinks during events as required.
Answer guest questions regarding buffet or menu items.
Bus and set tables, including condiments as needed.
Assist with event room set-up, including tablecloths, dishes, and silverware.
Check all china, glassware, silverware, and linen items needed for the event.
Be aware of all upcoming groups and major conventions.
Read assigned banquet menus and understand specific items.
Ensure food is served at the appropriate temperature and entrée is placed correctly.
Handle all equipment (china, glassware, silverware, linen, props) properly and ensure proper storage after use.
Participate in the deep cleaning of the outlet.
Assist all guests professionally and courteously, maintaining high customer service standards.
Perform other duties as assigned by manager or supervisor.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.