Banquet Server - On Call

Millennium Hotels and Resorts•Chicago, IL

2d•$11 - $12•Onsite

About The Position

The Banquet Server supports successful events by providing attentive guest service and helping ensure banquet operations run smoothly, professionally, and efficiently. The role includes setting up and resetting banquet rooms, serving food and beverages, responding to guest requests, and coordinating with the Banquet Captain and team. The position calls for hospitality, attention to detail, teamwork, and flexibility to work varied schedules, including evenings, weekends, and holidays.

Requirements

At least 1 year of cooking experience in a fast-paced restaurant.
Ability to work well on a team.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Ability to remember, recite, and promote menu items.
Ability to transport up to 30 pounds through a crowded room continuously throughout a shift.
Familiarity with kitchen equipment and tools.
Professional, patient, and respectful attitude.
Valid Food Handler’s card.
Positive attitude and willingness to support the team.
Ability to follow safety guidelines.
High school diploma or equivalent required.

Responsibilities

Respond promptly and efficiently to guest and client requests.
Set up banquet rooms as instructed by the Banquet Captain, including linens, service ware, and glassware.
Attend pre-event roll call meetings to learn event details and guest and hotel expectations.
Serve food and beverages in the appropriate order and according to the Banquet Captain’s expectations.
Bus dishes promptly as guests finish each course and at the end of the meal or function.
Replenish beverages as needed and check guests’ overall satisfaction.
Reset banquet rooms after events according to the Captain’s specifications.
Ensure efficient operations in line with brand standards and deliver consistent, high-quality results.
Identify opportunities for innovation and continuous improvement.
Anticipate guest needs and provide personalized service with a solutions-oriented approach.
Collaborate across teams, communicate effectively, and contribute to a positive work environment.
Follow company policies, safety standards, and procedures, and maintain accuracy in processes, reporting, and documentation.