Banquet Server

Ko-Kwel Casino Resort Coos Bay•North Bend, OR

13d•Onsite

About The Position

Banquet Servers help create welcoming, memorable event experiences for guests. The role includes setting up tables and décor, serving food and beverages, clearing, and cleanup to help events run smoothly. Servers use tray service, replenish beverages, check guest satisfaction, and maintain knowledge of food and beverage menus and event timing. They help maintain a safe, clean, and friendly space, communicate positively with guests and teammates, and support the team as needed. The position requires availability for evenings, weekends, and holidays. Team members are eligible for comprehensive health care benefits, a generous time off policy, and a 401(k) with a 4% company match.

Requirements

At least 18 years of age and a GED or high school diploma.
Obtain a current Food Handler's Card and have a working knowledge of applicable regulations.
Ability to work with minimal supervision.
Ability to follow and provide clear verbal and written instructions.
Ability to communicate clearly and positively with guests and teammates.
Must pass and remain in compliance with Coquille Gaming Commission background check and drug-free workplace policies.
Available to work evenings, weekends, and holidays.
Ability to stand for extended periods; frequently walk and use hands to finger, handle, or feel objects, tools, or controls; regularly lift and/or move up to 50 pounds; and occasionally sit.
Ability to stay calm and make good decisions under pressure, including when dealing with stressful situations or upset people.

Nice To Haves

Prior food service experience preferred.
Friendly and approachable attitude that helps guests and team members feel welcome and cared for.

Responsibilities

Help set up tables and décor for events, serve food and beverages, clear tables, and clean up.
Serve and deliver food to guests using tray service at all times.
Replenish beverages as needed and check for guest satisfaction.
Maintain knowledge of food and beverage menus, including event timing.
Maintain a safe, clean, and friendly environment for guests and team members, and report safety concerns to the Safety Committee.
Champion guest interaction standards and coach banquet team members to provide warm, polished service in accordance with Executive Chef and departmental guidelines.
Communicate openly and positively with team members and supervisors to support a collaborative environment.
Support the team wherever needed and perform other duties as assigned.