Banquet Server

Blue Lake Casino•Blue Lake, CA

17d

About The Position

The Banquet Server provides food and beverage service at banquet events and delivers excellent guest service while supporting event logistics through setup, clear communication, and teamwork. The role includes setting up event spaces and buffets, serving food and beverages, maintaining cleanliness and safety, and completing service breakdown and related duties. The Banquet Server is expected to follow company standards, policies, procedures, grooming requirements, and health and safety practices; maintain a professional and approachable manner; and contribute to a positive, respectful, and fun atmosphere for casino guests and Team Members. Other duties may be assigned by management. This position has no supervisory responsibilities.

Requirements

High school diploma or GED and at least two years of experience in a similar full-service and cashiering restaurant, or an equivalent combination of education and experience.
Familiarity with restaurant sanitation standards.
Ability to balance and reconcile cashier banks.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively to guests, employees, customers, clients, and other Team Members in one-on-one and small-group situations.
Ability to perform basic addition, subtraction, multiplication, and division.
Ability to follow simple one- or two-step instructions and handle standardized situations with occasional or no variables.
Must maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
Must complete Responsible Beverage Service (RBS) training within three months of employment and maintain a valid certificate thereafter.
Ability to meet the physical demands of the role, including standing, walking, handling and feeling objects, reaching, and occasionally lifting or moving up to 50 pounds.

Responsibilities

Set up event spaces, including tables, linens, chairs, place settings, table arrangements, and buffets.
Carry plates of food on trays and serve guests.
Keep glasses filled, remove plates between courses, and replenish utensils.
Clean service areas and break down service after events.
Maintain safety, sanitation, and cleanliness standards, and follow health and safety practices.
Adhere to grooming and appearance standards and maintain a professional manner.
Provide excellent food and beverage service and maintain a high level of guest service.
Maintain knowledge of policies and procedures and a sense of urgency on the service floor.
Complete back-of-house, front-of-house, and side work duties to support event productivity.
Communicate clearly and openly with staff to support event success.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
Help provide a safe work environment by following safety guidelines, identifying potential hazards, and reporting them for resolution.
Maintain regular attendance and uphold departmental, company, and community reputation.
Perform other duties as assigned by management.