Banquet Server

Renaissance Edmonton Airport Hotel•Edmonton, AB

76d•Onsite

About The Position

The Renaissance Edmonton Airport Hotel is seeking a dynamic Banquet Server to join their Banquets team. This is a permanent full-time position. The hotel has modern and impressive banquet spaces, and they are looking for energetic, outgoing team players to help ensure guest satisfaction and repeat business. The role involves serving, setting up event spaces, assisting guests, and flipping rooms between functions to ensure smooth and efficient operations with style.

Requirements

High school diploma or GED
Proserve Certification
Ability to work with little supervision.
Superior customer service skills with prior experience in the hospitality industry
Ability to lift heavy objects.

Nice To Haves

Prior hotel experience is a strong asset

Responsibilities

Attend pre-function briefings with enthusiasm.
Arrange tables with linens, silverware, and glassware according to the Banquet Event Order (BEO).
Describe menu items to guests and assist with buffets and food stations.
Serve courses with perfect timing and provide warm service.
Anticipate guest needs and escalate issues to the captain when necessary.
Maintain station cleanliness and top up drinks.
Suggest and sell additional items like wines and after-dinner treats.
Handle guest checks for carte orders smoothly and professionally.
Complete side work, assist where needed, and maintain a positive attitude.
Assist with teardown and ensure the venue is clean for the next event.
Adapt to changing needs to ensure smooth operations.