Banquet Server - On Call
Hongkong and Shanghai Hotels•Chicago, IL
About The Position
The Peninsula Chicago is seeking an on-call Banquet Server to join its banquet team. The role supports the hotel’s service standards and company objectives by helping create a memorable guest experience in a busy, fast-paced environment. The server handles preparation and service activities, provides discreet and friendly guest service, and follows established procedures and standards throughout each meal period. Candidates must be authorized to work in the United States. The hourly rate is $14.33 plus tips.
Requirements
- At least 2 years of serving experience in an upscale banquet establishment.
- Good knowledge of food and general knowledge of beverages, including wines and cocktails.
- Ability to multitask.
- Impeccable grooming and excellent presentation.
- Physical strength and stamina to carry food trays and stand for long periods.
- Ability to lift, carry, and balance up to 25 pounds.
- Must have work authorization in the United States.
Responsibilities
- Complete preparation tasks and perform service according to hotel standards.
- Greet, seat, and serve guests in a friendly, discreet, and unobtrusive manner.
- Perform pre-service and after-service procedures according to standards.
- Follow the established sequence of service accurately.
- Use consistent service techniques across all meal periods.
- Understand food and beverage items, including ingredients, preparation methods, and appropriate service, and explain menu items to guests.
Benefits
- 5 Chicago Paid Sick Leave days per year.
- 5 Chicago Paid Leave days per year.
- Complimentary employee meals.
- Discounted parking.
- 50% restaurant discount.
- 50% discount on spa services.
- 25% discount on spa retail.
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