Banquet Server

Millennium Hotels and Resorts•Anchorage, AK

31d•Onsite

About The Position

As our Banquet Server, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Requirements

Passion for hospitality and delivering exceptional service.
Strong communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
Solutions-oriented mindset with attention to detail.
Flexibility to work varied schedules, including evenings, weekends, and holidays.
Strong organizational skills
Ability to perform well in a high-pressured work environment.
Adequate mathematical skills.
Required to walk and stand throughout the majority of each shift.
Regularly lift 20-40 pounds.
Patience, tact and diplomacy.
Ability to obtain TIPS certification.
Must have a valid food handlers’ card.
Guest attentiveness and a neat appearance.
Exceptional customer service skills.
Be professional in all interactions with guests and associates.

Nice To Haves

High school diploma or general education degree (GED); or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence
Knowledgeable of event menu items and their contents, appropriate table settings and service ware, and the correct preparation and garnishing methods.
Assist with food and table prep before the event begins.
Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance.
Serve plated dinners to guests and respond to requests for beverages and other needs.
Responds quickly to requests from guests, supervisors or management in a timely, friendly and efficient manner.
Carves meats, bones fish and fowl, and prepares flaming dishes and desserts.
Ladles soup, tosses salads, portions pies and desserts, brews coffee, and tea.
Clean up after event ends and assist with inventory, food storage and other closeout tasks.