Banquet Server

ClubCorp • Scottsdale, AZ

9d

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, ensuring interactions reflect Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and provides seamless, high-quality service while managing the dynamic environment of private events. The server collaborates with the banquet team to provide an enjoyable experience for attendees while demonstrating professionalism and efficiency.

The position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager. Employees follow company, club, and department policies and safety procedures; attend daily briefings and required activities; maintain a clean, neat uniform; and assist with additional duties as assigned. The position’s schedule follows weekly attendance requirements, and additional hours are required as needed, including weekends and/or holidays.

Requirements

• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including speaking and hearing, and sufficient visual acuity.
• Ability to work additional hours as required, including weekends and/or holidays.

Nice To Haves

• High school diploma or equivalent.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Previous food and beverage service experience, especially in a banquet or event setting.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills and the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Uphold service training standards and provide exceptional service throughout events.
• Execute food and beverage orders with attentiveness and responsiveness.
• Maintain knowledge of menus, special event features, and dietary accommodations.
• Greet members and guests warmly and make them feel welcomed and valued.
• Foster a positive atmosphere through effective communication and proactive service.
• Address member and guest complaints promptly using service recovery techniques.
• Prepare and set up banquet areas so they are organized, clean, and ready for service.
• Complete daily side work, including stocking supplies and cleaning work areas.
• Support event setup and breakdown, including table arrangements and décor, as needed.
• Assist others and take on additional tasks as assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Generous paid time off and leave programs for eligible full-time team members.
• Time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed