Banquet Server

ClubCorp•Anthem, AZ

26d

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and provides seamless, high-quality service in the dynamic environment of private events. The Banquet Server works collaboratively with the banquet team to support an enjoyable experience for attendees while demonstrating professionalism and efficiency. The position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager. Employees are expected to assist others and take on additional tasks as assigned. The schedule follows weekly attendance requirements, and additional hours may be required, including weekends and holidays.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
Sufficient talking, hearing, and visual acuity for effective communication.

Nice To Haves

High school diploma or equivalent.
Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
Previous Food and Beverage service experience, especially in a banquet or event setting.
Completion of Invited’s F&B Service Training program.

Responsibilities

Uphold service training standards and provide exceptional service throughout events.
Execute food and beverage orders with attentiveness and responsiveness.
Maintain knowledge of menus, special event features, and dietary accommodations.
Greet members and guests warmly and help them feel welcome and valued.
Foster a positive atmosphere through effective communication and proactive service.
Address member and guest complaints promptly using service recovery techniques.
Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
Complete daily side work, including stocking supplies and cleaning work areas.
Support event setup and breakdown, including table arrangements and décor, as needed.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
Pursue personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.