Banquet Server

Pacific Palms Resort•La Puente, CA

About The Position

The Banquet Server ensures that all food and beverage service for functions in the Resort’s banquet department is served on time. This is a part-time position paying $16.90 per hour plus service charge. The role provides attentive, efficient service to guests during functions, maintains tables, supports banquet room setup and breakdown, and works productively with other servers and captains to meet service standards. The position also requires compliance with liquor liability laws and departmental and property procedures.

Requirements

Prior banquet serving experience.
TIPS Alcohol Certification.
Food Handlers Certification.
High school diploma or equivalent GED.
Excellent customer service practices.
Adherence to departmental and property standards and procedures.
Ability to work efficiently and effectively as part of a team, communicate, and cooperate with banquet and property staff.

Responsibilities

Perform banquet side work as designated by the Banquet Captain.
Efficiently and properly perform all service standards.
Attend to guests’ needs during functions and related duties.
Report housekeeping needs or repairs to banquet equipment to the Banquet Manager.
Follow and be familiar with all liquor liability laws.
Attend designated pre-meal meetings.
Exceed guest expectations and provide a high level of service at all times.
Maintain tables during service.
Set up bars and bar areas and have them ready 15 minutes before the noted event start time.
Keep count of guests served.
Work productively with other Banquet Servers and Captains to ensure guest quality and service.
Assist with room setup and breakdown as requested.
Maintain a team mentality to ensure service standards are met.
Respond to reasonable requests from management.