Banquet Server

BRIDGETON HOLDINGS GROUP•Miami, FL

8d•$12 - $12•Onsite

About The Position

Sheraton Miami Airport Hotel & Executive Meeting Center is seeking on-call Banquet Servers to provide food and beverage service during banquets, meetings, conferences, weddings, and other special events. The role supports a memorable guest experience by executing service professionally and efficiently according to established standards. Responsibilities include assisting with event setup, serving food and beverages, maintaining assigned stations, responding to guest requests, and keeping banquet spaces clean and organized. The position requires flexibility, attention to detail, teamwork, and adaptability to changing event needs. Team members are scheduled based on business and event needs and must be available for varying shifts, including mornings, evenings, weekends, and holidays. The company is an equal opportunity employer and prohibits discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics.

Requirements

High school diploma or equivalent and/or experience in banquet, catering, hotel, or restaurant serving; serving experience is preferred.
Excellent customer service and interpersonal skills, with the ability to communicate effectively with guests and team members.
Ability to work in a fast-paced environment while maintaining attention to detail and service standards.
Ability to follow instructions, work independently, and function effectively as part of a team.
Professional appearance, positive attitude, and strong work ethic.
Ability to adapt to changing event schedules, service requirements, and guest needs.
Flexible schedule and availability for on-call work, including weekends and holidays.
Reliable transportation and punctuality.
Food Handler certification and alcohol service training certification are required.
Ability to carry large trays of food and beverages and manage multiple guest requests.
Ability to stand, walk, bend, and lift for prolonged periods.
Ability to lift at least 30 lbs.

Nice To Haves

Experience in banquet, catering, hotel, or restaurant serving.

Responsibilities

Provide professional, courteous, and attentive food and beverage service during banquet events and functions.
Set up banquet rooms according to event specifications, including tables, chairs, linens, place settings, glassware, silverware, and service stations.
Serve food and beverages according to service standards, event timelines, and guest expectations.
Review and follow banquet event orders (BEOs) for room setup, menu selections, service style, and special guest requests.
Coordinate with banquet captains, supervisors, kitchen and culinary staff, and fellow team members to support smooth event service.
Respond promptly and professionally to guest requests, questions, and concerns, escalating issues to a supervisor when necessary.
Clear tables, replenish supplies, and maintain the cleanliness and appearance of banquet rooms during events.
Set up, replenish, present, and break down buffets as assigned.
Break down and store banquet equipment, furniture, linens, and service supplies after events.
Maintain the cleanliness, organization, and safety of assigned banquet areas and service stations.
Maintain knowledge of banquet menus, food and beverage offerings, service procedures, and event-specific requirements.
Maintain a professional appearance and demeanor and provide attentive, timely service throughout events.
Follow food safety, sanitation, workplace safety, food handling, and beverage service procedures.
Assist with special event requests, room changes, and additional service needs as directed by management.
Accept and work scheduled shifts based on business and event needs.
Perform other duties as assigned.