Banquet Server

University of Southern California•Los Angeles, CA

3d•Onsite

About The Position

USC Hospitality is seeking to build a pool of candidates for future Banquet Server positions to join their rapidly growing team. As a Banquet Server, you will have the opportunity to make a significant impact on the guest experience and the quality of service that will be extended to visitors, students, faculty and staff on a daily basis. The Banquet Server primarily provides a consistent and professional delivery of customer service to guests, including full restaurant table service. As a customer-facing member of the team, the Banquet Server embodies the values and work ethic of the entire staff. They will serve as a positive reflection of USC and its commitment to Trojan principles.

Requirements

High school diploma not required.
1 year of experience.
Knowledge of food handling and sanitation procedures.
Demonstrated customer service experience.
Experience working in a fast paced environment.
Ability to effectively communicate in English.
Must be 18 years of age or older.
Ability to lift up to 50 lbs.
Presents oneself professionally, in line with hotel environment.
Demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
Valid CA driver's license required.
Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.
A copy of DMV record will be required as a final condition of employment.
Minimum Field of Expertise: Knowledge of proper banquet and catering service protocol.
Minimum Field of Expertise: Knowledge of food handling and sanitation procedures.
Minimum Field of Expertise: Demonstrated customer service experience.
Minimum Field of Expertise: Experience working in a fast paced working environment.
Minimum Field of Expertise: Ability to effectively communicate in English.
Minimum Field of Expertise: Ability to lift up to 50 lbs.

Nice To Haves

High school diploma or equivalent.
2 years in a high volume restaurant operation.
Knowledge of craft beers.
Experience in a gastropub environment.

Responsibilities

Provide professional delivery of food and beverage service to faculty, staff, students and guests.
Takes accurate food and beverage orders and provides suggestions to customers based on established menus.
Provides basic hot and cold food and beverage preparation service from recipes.
Serves food and beverages to customers.
Checks food and beverage orders for accuracy before they are presented to customers.
Maintains established presentation standards for food and beverages.
Attends to customers during their dining experiences and provides excellent customer service.
Conducts service transactions.
Accepts and processes payments for food and beverages in compliance with cash handling policies and procedures, and university and department guidelines.
Stocks and maintains all supplies, food, items, and utensils.
Assists in set-up and break-down of dining room/event.
Delivers food items to various locations on university campus and offsite catering events.
Maintains cleanliness of facilities.
Buses tables, as necessary.
Assists in kitchen sanitation program.
Complies with standard food handling and sanitation procedures.
Adheres to department service standards and to all health, safety, and university rules and regulations.
Attends and participates in meetings as required.
Reports to station, ready to work at the time work assignment is scheduled to begin.
Performs other related duties as assigned or requested.
The University reserves the right to add or change duties at any time.