Banquet Server
StepStone Hospitality•Needham, MA
About The Position
StepStone Hospitality is seeking on-call Banquet Servers to join the hospitality team at the Sheraton Needham Hotel. The role provides guest service and support for banquet events, including serving food and beverages, preparing and clearing event spaces, and maintaining presentation, safety, and sanitation standards. The schedule must be flexible to adjust to the hotel’s business needs.
Requirements
- Ability to lift and pull at least 50 pounds.
- Ability to push, bend, stoop, reach upward, and perform tasks requiring manual dexterity.
- Ability to stand for long periods.
- Understanding of the overall functions and procedures of banquets and catering.
- Flexibility to adjust the schedule to the hotel’s business needs.
Responsibilities
- Monitor the service area continuously to ensure guest service and comfort.
- Know menu items, specials, beverages, and wines, and read and understand BEOs.
- Serve items using appropriate china, glassware, silverware, garnishes, and condiments.
- Assist other servers and set-up housepersons when needed.
- Promptly relay guest complaints and compliments to management.
- Maintain health and sanitation standards and follow safe-serve regulations when serving alcoholic beverages.
- Assist with setting tables using linen, basic silverware, and glassware while maintaining a high standard of presentation.
- Assist with breaking down events and cleaning rooms after functions.
Benefits
- Immediate Marriott Hotel discounts
- Free parking
- Complimentary meal on property
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