Seasonal Banquet Server

HEI Hotels and Resorts•Berkeley, CA

About The Position

The Seasonal Banquet Server assists the Banquet Manager in serving guests during banquet functions to support a positive guest experience. The role involves preparing and resetting banquet rooms, attending pre-event roll calls, greeting and serving guests, replenishing beverages, and clearing dishes. The position is seasonal through 01/08/2026 and is based at Claremont Resort & Club.

Requirements

Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and serviceware.
Ability to understand and apply written product-labeling instructions for safe use of products and processes in the hotel.
Ability to remember, recite, and promote menu items.
Ability to transport up to 30 lbs. through a crowded room continuously throughout a shift.
Ability to operate beverage equipment, such as a coffee maker, with or without reasonable accommodation.
Ability to stand for long periods, with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style for supervisors, coworkers, the public, and other audiences.
Willingness to help coworkers with their job duties and work as a team player, with or without reasonable accommodation.

Nice To Haves

Hotel experience preferred.

Responsibilities

Set up banquet rooms as instructed by the Supervisor, including linen, serviceware, and glassware.
Attend roll call meetings before events to learn function details and guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and beverages in the order and manner directed by the Supervisor.
Remove dishes promptly as guests complete each course or meal and at the end of the meal or function.
Follow State, Federal, and Corporate requirements for serving alcoholic beverages.
Replenish beverages as necessary and check with guests for overall satisfaction.
Reset banquet rooms according to the Supervisor’s specifications after functions.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.